Services Form


Inter Library Loan

Books, periodicals and other library materials which are not available in our collection can be obtained from other libraries which the library have interlibrary-loan agreements through the Publication Supply System. Users can obtain the materials from the libraries in Malaysia.

Steps of Requisition

  • This service is limited to UUM faculty, staff and students only.
  • Before placing an Inter library Loan request be sure the item is not available locally (in our collection). Users have to search the Library Online Catalog (WebOpac) first before placing a request for ILL.
  • Allow approximately 1-3 weeks for delivery. We will notify you when the item arrives, or if we are unable to find a lender.

If you have any questions, please call Client Service Unit at 04-9283622 (Mrs Azlina / Mrs Nurfariza) or email to

Document Delivery Service

Document Delivery is a service that obtains for specified users copies of journal articles, conference papers and book chapters needed for research that are held in the Perpustakaan Sultanah Bahiyah collections. This service specifically designed to meet your resource needs for teaching, learning and research.

  • This service is available to UUM’s staff and students ONLY
  • Each application will be processed within 5 (five) working days, depending on the availability of the materials
  • Users can request for 3 (three) items at one time
  • All requests are subject to availability of resources and copyright restrictions.

For further assistance, please contact Client Service Unit: Madam Norazmilah Yaakub: 04-9283622

* Please choose the desired form to proceed from selection  above.