Research Information Service


Research Information Service

How To Apply?

Application guidelines.

  1. Research Information Services (RIS) application is open to an users and visitors of Sultanah Bahiyah Library. This service is managed by the User Services Division, PSB.

  2. Each application will be charged RM30.00 and will be provided with 10 full text articles. Additional articles will be charged RM5.00 per item.

  3. Each application will be processed within 10 working days.

  4. The library will send the articles via email in the form of sharing link. Kindly click the link provided in the applicant’s email to download the articles.

  5. Searching coverage for articles are limited to the in-house digital collections and library’s subscribed online databases.

  6. The application will start processing after the library receives the completed application form along with the full payment as stated in Section B in the application form.

  7. The research/assignment details stated in Section C is final and unaltered. Any amendments will not be entertained once the application form has been processed.

  8. Sultanah Bahiyah Library reserves the right to cancel the application if it is incomplete and no payment transaction has been made.

  • Cash Payment – At the Customer Service Counter (Information Desk) in Sultanah Bahiyah Library.
  • Online Payment – Visit https://epay.uum.edu.my/  or scan QR Code below:

Step 1:

Download the application form.

Step 2:

Submit your application.

√  Kindly fill in the applicant details.
√  Kindly upload the completed application form and payment transaction receipt.

Format: pdf, doc, docx, png, jpg, jpeg only

Format: pdf, png, jpg, jpeg only

User Services Division

All information are provided by User Services Division. If you need further assistance, kindly contact:
04-928 3627 | Information Desk, Customer Service Counter
04-928 3639 | Information Consultancy Unit