W3C Accessibility

Accessibility Statement for PSB UUM Websites

Perpustakaan Sultanah Bahiyah UUM is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

Measures to support accessibility

Perpustakaan Sultanah Bahiyah UUM takes the following measures to ensure accessibility of PSB UUM Websites:

  • Include accessibility as part of our mission statement.
  • Include accessibility throughout our internal policies.
  • Integrate accessibility into our procurement practices.
  • Appoint an accessibility officer and/or ombudsperson.
  • Assign clear accessibility targets and responsibilities.
  • Include people with disabilities suggestion in our design personas

Conformance status

Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. PSB UUM Websites is partially conformant with WCAG 2.1 level A. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Additional accessibility considerations

Although our goal is WCAG 2.1 Level AA conformance, we have also applied some Level AAA Success Criteria such as :
a. Images of text are only used for decorative purposes.
b. Re-authentication after a session expires does not cause loss of data.
c. Some videos have sign language interpretation or subtitle.


We welcome your feedback on the accessibility of PSB UUM Websites. Please let us know if you encounter accessibility barriers on PSB UUM Websites:

Compatibility with browsers and assistive technology

PSB UUM Websites is designed to be compatible with the following assistive technologies:

  • Best view on desktop or smart devices using Mozilla Firefox, Chrome and IE with resolution of 1280 x 768
  • The technology is supported in a widely-distributed plug-in that is also accessibility supported

PSB UUM Websites is not compatible with:

  • Browsers older than 3 major versions
  • Mobile operating systems older than 5 years

Technical specifications

Accessibility of PSB UUM Websites relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of PSB UUM Websites, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for PSB UUM Websites:

  1. Comments from users on most pages.: Users cannot comment on most pages as the contents are official statement from the organization because we cannot ensure the quality of contributions and based on copyright issues. We monitor user comments and typically solved issues within 2 business days. Please use our 'Contact Us' page, Chatting service or our social media if you encounter an issue..
  2. Not all videos are equipped with subtitles and mostly in English language: Users may have difficulties to understand the video content because most of the videos are third parties publication. We're in a process of translation by our own initiative. At the meantime please ask someone that capable to help you translate.

Assessment approach

Perpustakaan Sultanah Bahiyah UUM assessed the accessibility of PSB UUM Websites by the following approaches:

  • Self-evaluation

Formal complaints

We aim to respond to accessibility feedback within 2 business days, and to propose a solution within 7 business days. You are entitled to escalate a complaint to the University, should you be dissatisfied with our response to you.

This statement was created on 01 August 2018 using the W3C Accessibility Statement Generator Tool.

Web Accessibility Perspectives

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What is W3C Accessibility?

Web accessibility is the inclusive practice of ensuring there are no barriers that prevent interaction with, or access to websites, by people with disabilities. When sites are correctly designed, developed and edited, generally all users have equal access to information and functionality.

Therefore, Web Content Accessibility Guidelines (WCAG) is developed through the W3C process in cooperation with individuals and organizations around the world, with a goal of providing a single shared standard for web content accessibility that meets the needs of individuals, organizations, and governments internationally.

The Definitions

The word disabilities in this context not only restricted to the needs of people with physical disabilities but also any people regardless their abilities or disabilities, software or equipment. These include people with physical and mental problem difficulties such as movement, hearing, blindness or unable to process information as normal people; people using text-only or small screen; people with slow internet connection; people who do not speak or understand the language provided; people who get distracted by a sudden condition and people who still uses an out of date version of browser or system. Meanwhile web accessibility can be easily interpreted as an ability for everyone regardless of their disability to engage, access, reach, enter or use from any domain within their environment or element. In fact if we look at it in other way around; it is a process of creating products or services that are usable by everyone within their abilities and operating within every possible situations or circumstances.